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World's First AI Interview solution

AI Call Screening

Automate initial candidate screening with AI-powered voice interviews. Intelligent call handling, retry logic, and comprehensive recording ensures efficient high-volume hiring while reducing screening time by 85%

→ STEP 1

How AI Call Screening Works: From Setup to Evaluation in 6 Steps

1. Automated Hiring Group from Job Description

  • tickPaste the Job Description
  • tickAI Extracts Key Skills
  • tickSkill-Based Mapping
  • tickCreates role-specific screening questions tailored to the position

2. Review & Edit Skills

  • tickEdit Hiring Group Name
  • tickAdd New Skills
  • tickRemove Irrelevant Skills
  • tickPrioritize key skills for focussed screening

3. Choose AI Call Screening

  • tickSelect AI Call Screening as the hiring round
  • tickThe platform automatically creates role-specific screening questions tailored to the position
  • tickSets up the complete call screening framework instantly

4. Language Selection

tickChoose the language for AI call screening delivery:
  • English - For international and urban hiring
  • Hindi - For North India markets
  • Kannada - For Karnataka region
  • Marathi - For Maharashtra region
  • Malayalam - For Kerala region
  • Arabic - For Middle East markets

5. Custom Question Integration

  • tickInclude company-specific questions about culture fit or availability
  • tickAdd scenario-based questions to test problem-solving approach
  • tickInclude explanations for correct answers (optional)
  • tickMaintain your unique screening standards while leveraging automation
Call Configuration Settings

6. Call Configuration Settings

  • tickSet expected call duration (typically 10-15 minutes)
  • tickConfigure retry attempts if call fails to connect (up to 3 retries)
  • tickEnable/disable call recording (recording is mandatory by default)
  • tickSet deadline for candidates to complete the call screening (48 hours standard)

7. WhatsApp Link Generation

  • tickGenerates unique WhatsApp invitation links for each candidate
  • tickSends automated messages with call screening instructions
  • tickTracks message delivery and read status in real-time
  • tickMonitors candidate engagement and call initiation
  • tickProvides complete visibility into screening pipeline status

8. Bulk Candidate Management

  • tickDrag-and-drop Excel files with candidate lists
  • tickWhatsApp numbers must be valid and active
  • tickSelect multiple candidates for bulk invitation
  • tickIntegration support with existing Applicant Tracking Systems (ATS) for seamless data sync
Learn how companies in Manufacturing, Healthcare, Financial Services use AI Interviews for high-volume hiring with custom configurations.

→ STEP 2:

WhatsApp Invitation — Instant
Candidate Engagement

When candidates are selected for AI call screening, they receive an automated WhatsApp message containing:

  • tickScreening invitation: Clear explanation of the AI call screening process
  • tickCompany information: Your organization name and role details
  • tickInstructions: Step-by-step guidance on how to initiate the call
  • tick"I am ready" button: Candidate-controlled call initiation
  • tickDeadline reminder: Time limit to complete the screening (66 hours)

The system queues the call request and initiates the AI call screening within minutes of candidate confirmation.

Step 3

AI Call ScreeningAutomated Voice Interview

Once the candidate clicks 'I am ready,' the AI call screening begins with professional voice interaction:

Call Flow:

  • tickIntroduction: AI introduces itself, the company, and the role being discussed
  • tickConsent & Recording: AI informs the candidate that the call is being recorded
  • tickScreening questions: AI asks each question clearly in the selected language
  • tickResponse collection: Candidate answers verbally; AI listens and records responses
  • tickAdaptive questioning: AI may ask clarifying follow-up questions based on responses
  • tickCall conclusion: AI thanks the candidate and explains next steps
Natural Conversation

Natural Conversation:

  • tickClear pronunciation and natural voice pacing
  • tickAppropriate pauses for candidate responses
  • tickPatient listening without interruption
  • tickProfessional tone throughout the screening
Call Duration:

Typical AI call screening lasts 10-20 minutes depending on the number of questions and candidate response length.

Step 4

Retry LogicEnsuring Call Connection Success

The AI call screening system includes intelligent retry logic to maximize successful connections:

Retry Logic
  • tickInitial call attempt: System tries to connect the call when candidate clicks 'I am ready'
  • tickRetry 1: If connection fails, system automatically retries after 2 minutes
  • tickRetry 2: Second failure triggers another retry after 5 minutes
  • tickRetry 3: Third failure triggers final retry after 10 minutes
  • tickManual retry option: After 3 automatic failures, candidate receives option to retry manually via WhatsApp

Failure Reasons:

Candidate phone busyPoor networkInvalid WhatsApp numberCandidate declined the call

Retail & E-Commerce and Logistics companies use multi-language AI interviews to hire frontline staff at scale.

Step 5

Recording & TranscriptionComplete Call Documentation

Call Recording:

  • tickMandatory recording: All calls are recorded for quality, compliance, and evaluation
  • tickSecure storage: Recordings stored securely with access controls
  • tickPlayback capability: Recruiters can listen to full call recordings from the dashboard
  • tickAudio quality: Clear audio capture of both AI questions and candidate responses
Call Recording

Transcription Process:

  • tickQuestion-wise format: Each question and corresponding answer transcribed separately
  • tickLanguage preservation: Transcription in the language spoken during the call
  • tickTimestamp markers: Time markers for easy navigation within transcripts
  • tickSpeaker identification: Clear distinction between AI questions and candidate responses
  • tickEnglish translation: Optional translation to English for multilingual screenings

Step 6

AI ReportsInstant Call Screening Analysis

Overall Score (0-100%)

  • Response relevance to questions asked
  • Completeness and depth of answers
  • Communication clarity and coherence
  • Overall qualification match to role requirements

Question-Wise Transcription

  • Each question displayed with full candidate response
  • Transcript available in original language
  • Optional English translation for review
  • Audio playback linked to each question

Summary Evaluation

  • Key strengths identified during the screening
  • Areas of concern or weak responses
  • AI-generated hiring recommendation
  • Comparison to role requirements

Soft Skills Analysis

1. Communication Clarity:

  • Pronunciation: How clearly the candidate articulates words
  • Fluency: Smoothness of speech without awkward pauses or filler words
  • Coherence: Logical flow and structure of responses

2. Professional Presence:

  • Confidence: Assertiveness and certainty in responses
  • Vocal Quality: Tone, pitch stability, and voice projection
  • Pacing: Appropriate speaking of "um", "uh", etc.

3. Behavioral Indicators:

  • Enthusiasm: Energy and interest level in responses
  • Attentiveness: Responsiveness to questions and engagement
  • Professionalism: Respectful and appropriate communication style

Advanced Filtering & Candidate Management:

  • Filter candidates by overall score ranges (e.g., 75%+, 50-74%, below 50%)
  • View call completion status or pending screenings
  • Track candidates approaching the 66-hour deadline
  • Compare candidates side-by-side across responses and scores
  • Export reports to PDF for offline review
  • Add internal notes and evaluation comments

Multi-Round Hiring Integration:

  • Import directly into Round 2 assessments or interviews
  • Maintained with complete call screening history
  • Access previous scores and transcripts during interviews
  • Evaluated in context of their full candidate journey

Ready to get started?

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NextCoWorks, JP Nagar,
Bengaluru, Karnataka 560078

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